Troubleshooting

What Happens If My Internet Goes Down or the Power Goes Out?

Who Do I Contact When I Have an Issue with SmartRent?

How Long Will My Devices Take to Respond?

Why Is My Device Unresponsive When I Try to Control It Through the App?

How Do I Use the In-App Troubleshooting Tool?

Why Are My Devices Not Showing Up In My SmartRent App?

What Do I Do If My Hub Is Offline?