SmartRent Mobile App

Why Do I Need to Enable Location Services for Android When Using Locks?

For Android-User residents whose community utilizes Bluetooth (BLE) locks for unit lock or community access, location access is required to see and use your corresponding access credentials. The SmartRent app collects location data to allow interactions with Bluetooth-enabled locks, even when the app is closed or not in use. The location data is only used for Bluetooth lock access. We never use your location data for any other purpose. 


Enabling Location Services Android:

The first time you try to use Access Pass, you will be prompted to Allow Location Services. If you miss this request the first time around, you can manually enable location services on your Android with the following steps:

  1. Open your phone’s Settings
  2. Tap Apps 
  3. Tap SmartRent
  4. Tap Permissions
  5. Tap Location
  6. Toggle Location on

Alternatively, you can follow these steps:

  1. Tap and hold the SmartRent app from the home screen or app list
  2. Tap the info icon 
  3. Tap Permissions
  4. Tap Location
  5. Toggle Location on